Plans and Pricing


Built to suit your requirements and budget

Our flexible packages allow you to pick and choose what’s right for you, with the assurance that you can add functionality whenever you’re ready to.



Choose your package

Marketing Automation

Essentials

Starting from £1,000 /mo.
Monthly contracts available.

Database size – Under 150,000 contacts info
 

Perfect for those with simple data set-ups & want a plug-&-play package to drive their marketing automation with better personalisation.
 

Package
perks

 

  • Unlimited* – Monthly email sends, events stored & product records
  • Onboarding – Support team included throughout the duration of your set-up
  • Platform support – Dedicated point of contact included for length of contact
  • Deliverability – Dedicated IP, warm up plan & inbox monitoring
  • Channels – As well as email there’s up to 8 additional channels available to add onto your package info
  • Campaign reporting – Advanced custom dashboards & charts info

 

*Fair usage policy applies

 

Single Customer View

Elevate

Starting from £1,500 /mo.
Monthly contracts available.

Database size – Under 150,000 contacts info
 

Ideal for those businesses needing an extra level of expertise & platform support and those wanting to use AI to it’s full potential.
 

Package perks
All of Essentials plus…

 

  • Professional services Pick & choose how much additional consultative support you require to deliver key projects
  • Deliverability – Additional sending IPs available for greater control & scalability
  • Customer intelligence – AI-Driven insights uncovering new trends & audiences in your data info
  • Predictive models – Add up to 2 models to your package info
People

Advanced

Solutions tailored to your needs.
Fixed-term contracts.

Database size – Over 150,000 contacts info
 

Advanced provides ultimate flexibility for those businesses who require a more custom built platform to suit their requirements.
 

Package perks
All of Elevate plus…

 

  • Custom platform build We’ll create a solution to flexibly fit into your bespoke set-ups, whether that’s an in-house CRM system or third-party data provider
  • Predictive models – Add up to 8 models to your package info

Get your personalised price





Find your fit

Pick and choose which add-ons you need for your package.

Channels

Marketing channels

On top of email, you can access all channels but only pay when you need to use SMS, Web/App Push and Direct Mail. Social Media and Display retargeting is free on all packages!

Partners

Integrations

A variety of common integrations such as Shopify, Dealerweb, Trustpilot and LoyaltyLion are all available for free! Only pay for custom integration and data feed setups.

Customer intelligence and Predictive Analytics

Predictive models

You can add up to 8 predictive models to your package, all based on common customer lifecycle challenges. Each model is tested and proven using your customer data.

Data Insights

AI-driven reporting analyst

Upgrade to SpotIQ and gain access to your own virtual data analyst – on hand 24/7 to analyse all your customer data that feeds into RedEye. It’ll uncover new insights for you to target.

Career Development

Professional services

Pick and choose how much additional consultative support you require. We’re here to support with a range of deliverables, whether that’s custom data projects, automation setups, or strategic projects.

Client Services

Managed services

Our talented team of email coders and designers are on hand to help you with campaign support. They can design creatives, create workflows and build new segments to get your campaigns live.


Frequently asked questions

Double click on a question to reveal the answer.

There are two key differences between the packages. The first depends on whether you would like professional services support to help you make the most out of the platform or use our internal experienced email marketers to build and deploy your campaigns.

 

If you don’t require any professional support then the first Elevate package might be suitable for you.

 

The second factor between the packages depends on what data you would like to integrate and the scale of integrations needed.

 

If you require more than a simple plug and play through a standard integration, or have multiple data sources then our advanced package might be the most appropriate

Email is included in all packages, and while you have access to SMS, Web/App Push, and Direct Mail channels, you only pay when you use them. Social Media and Display retargeting are free on all packages.

We offer a variety of common integrations for free, including Shopify, Dealerweb, Trustpilot, and LoyaltyLion. Custom integration and data feed setups are available at an additional cost.

 

Our flexible approach with official integration apps and APIs ensures that your data is effectively shared across different departments and tools.

All packages include comprehensive onboarding, set-up and platform training.

 

Essentials does not come with any additional training hours. The Elevate and Advanced packages come with support hours in which you can request further additional training.

Our professional services offer additional consultative support in packages of 20, 50, or 100 hours. Our dedicated customer success team will help you create strategies to drive ROI.

 

This includes strategy creation, campaign support, email design, workflow creation, and segment building, all aimed at driving your ROI.

 

Managed services are also available, providing campaign support from our team of email coders and designers.

The Essentials package allows up to 5 admin users, the Elevate package supports up to 10 admin users, and the Advanced package can accommodate more than 10 admin users, offering greater flexibility for larger teams.

Yes, RedEye’s platform can handle transactional messaging for email and SMS via API, allowing you to send order confirmations, dispatch notifications, and delivery updates seamlessly.

 

This ensures a consistent and unified communication approach across both transactional and campaign messages.

 

Email transactional API calls cost £250 per 10,000, per month.

All our packages offer unlimited* monthly email sends, ensuring that you can reach your audience as often as needed without worrying about hitting a cap.

 

This allows for flexibility in your email marketing campaigns, helping you to maintain consistent communication with your customers.

RedEye’s platform allows for unlimited* storage of customer events. This means you can keep a comprehensive record of all interactions and behaviours of your customers (both online and offline), enabling more effective segmentation, personalised marketing, and detailed reporting without the concern of running out of storage space.

Our packages include unlimited* product records, allowing you to manage and market an extensive product catalogue without restrictions.

 

This is particularly beneficial for businesses with a large number of SKUs, ensuring that all products can be included in your marketing efforts.

Essentials and Elevate both allow for up to 3 years of transactions stored. For those opting for our Advanced package, transactional records can be stored for over 3 years.

 

This extended storage period allows you to analyse long-term purchasing trends and customer behaviours, providing valuable insights for strategic planning and marketing optimisation.

Our platform supports up to 1 million API calls per month, ensuring that your integrations and data flows remain uninterrupted.

 

This high limit facilitates robust data exchanges between RedEye and your other systems, allowing for real-time updates and seamless operation across your tech stack.



Rated by retailers, travel and insurers

G2 5 star review

Great platform, easy to use and RedEye are always there to support us

“The team at RedEye are really friendly and are always there to support you if you have any questions. This is key when trying to set up campaigns as there is no waiting around. The platform itself is really easy to use and allows us to create campaigns for lots of different brands. “

User in Insurance, Small Business
G2 5 star review

Great product, fantastic customer service

“Redeye has enabled us to move our email strategy on to the next level. The system is rock solid and designed by UX professionals to provide an inuitive and user friendly interface. Template creation is made easy using drag and drop to provide emails that are target device independent.”

Karl P. User in Mid-Market
G2 5 star review

Friendly, knowledgeable team that go above and beyond

“The RedEye team are supportive, the email campaigns look professional, modern and clean. Our CT rate, open rate and engagement have increased since using RedEye. Excited to continue to grow our engaged subscribers.”

User in Hospital & Health Care
G2 5 star review

Easy to use, track and monitor results

“The platform is simple to navigate, segments and schedules can be easily set up and reported on to see performance of individual mailers, both in the campaigns and within intelligence suite.”

User in Marketing and Advertising
G2 5 star review

Personable with a 'no problem is too big' approach

“They cannot solve all of your problems yet they know how to LISTEN. Straight from implementation to live and each month, they continually allow you to deliver your KPIs and mine your database to yield the right message to the right customer.”

Nick P, Senior Marketing Manager, Retail
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