Customers


Amazing results our clients have achieved

We’re proud to showcase success stories from a variety of industries on how our clients have achieved their marketing goals in growing their revenue and deepening customer loyalty through RedEye’s unique mix of data, technology and people.

 

Our people support our clients like no other to bring success, knowing the data inside out and advising on best practice for marketing automation.



Perfume bottle with pink roses

Email revenue up by 72% compared against previous automation provider

“Since moving over to RedEye they have exceeded our expectations with the level of strategic support and ideas they have provided to help grow Fragrance Direct, in comparison to our previous supplier. All of which has helped us see an impressive increase in performance with email revenue up by 72% when compared to what we achieved with our previous supplier.”

Danielle Hardie, Marketing Executive, Fragrance Direct
Couple watching Sky TV

Quick pace needed for Sky's Abandoned Basket programmes

“I really enjoy working with RedEye on Sky’s Abandoned Basket programme. RedEye strive to push the programme forward, always coming up with new initiatives to try. They are also very accommodating to Sky’s quick pace which is essential. I hope we work together for many more years to come.”

Victoria O'Brien, Digital Product Owner Manager
Haven Caravan Park

The ability to show each customer content relevant to them as soon as they land on the site

“RedEye’s website personalisation solution has helped us prove how showcasing relevant content on the website improves conversion. It’s fantastic that we are now able to target customers as soon as they enter our site with relevant content.”

Head of E-Commerce, Haven Holidays

22% of revenue generated by behavioural email

“We are really pleased we made the move to RedEye. The platform is easy to use; the RedEye team are very knowledgeable and always happy to help. The migration went smoothly, and we have already seen significant improvements across all KPI’s compared to our old ESP.”

Group Marketing Manager, TravelUp

Predictive Frequency Management increases engagement by 17%

“We’ve gone from sending one or two emails a week to sending almost every day. Our open rates have increased to nearly 40%, click-throughs are averaging about 6% and conversion rate has over doubled.”

Charlotte Freddi, CRM Marketing Manager, Gtech

Email income increases by 44% in their first year using RedEye marketing automation

“We are extremely pleased with the results RedEye have helped us to achieve in our first year together. We truly feel like they are in it with us, supporting our growth with an email campaign programme that aids us in targeting our different groups of customers with a personalised approach, which has driven fantastic results.”

eCommerce Manager, allbeauty

40% increase in email revenue through data-driven marketing automation

“The exponential growth of Travelodge’s CRM programme in the past couple of years has been credited to the sophisticated technology of RedEye’s Contour platform coupled with the skill, creativity and experience of their team.”

Stuart Dessler, Senior eCRM Manager, Travelodge

Interactive and engaging emails that powered long term customer relationships

“I have been very impressed with how simple and intuitive the RedEye platform has been to use. With a small and nimble team, it was important for us to have a flexible and versatile platform that we could rely on to help us to deploy the scale and sophistication of personalised lifecycle campaigns that you might expect from a much larger team.”

Alex van Steeden, Senior eCRM & Insight Manager, Papa John's

From limited marketing automation to a personalised, data-driven platform in just six weeks!

“I am impressed with every staff member I have dealt with at RedEye. It was clear that there was a commitment to help us as much as possible and as quickly as possible. I feel we have made a great choice in our email marketing partner.”

David Barlow - Senior Systems Analyst & Software Developer, Elegant Resorts

Travis Perkins used AI and predictive analytics to reduce customer churn by 54%

“We worked with RedEye to implement their Predictive Modeller to help us identify our customers who were most likely to leave. The Churn Model gave us the opportunity to act before it was too late. We saw an 8.8% increase in retention.”

Vicki Nolan, Senior Digital Marketing Manager, Travis Perkins
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All case studies

Magnet Trade

Magnet Trade introduce SMS alongside email to increase survey response rate by 33%

Hayloft Logo

Achieving 305% ROI within the first year of using marketing automation

85.4% increase in engagement year-on-year for World of Books

Predictive Frequency Management increases engagement by 17%

7.83% increase in last click conversion through interactive emails

A 17% increase in email revenue for only 2% more volume YoY for MandM Direct

A personalised, data-driven platform in just six weeks for Elegant Resorts

allbeauty's email income increases by 44% in their first year

LV= see 295% increase in conversion rate of prospects

Travis Perkins use Predictive Analytics to reduce customer churn by 54%

Travis Perkins used AI and predictive analytics to increase VIPs by 65%

Eaglemoss achieve 63% email revenue growth year-on-year



Perfume bottle with pink flowers

Exceeded our expectations with the level of strategic support and ideas generated

“Since moving over to RedEye they have exceeded our expectations with the level of strategic support and ideas they have provided to help grow Fragrance Direct, in comparison to our previous supplier. Let alone their help in enabling us to get the most out of the RedEye platform, but the account management team have been a pleasure to work with from a smooth onboarding, to the day-to-day.”

Danielle Hardie, Marketing Executive, Fragrance Direct
Mother and Child looking at oven

Working with the RedEye team is a pleasure!

“Our dedicated RedEye client services team build and deploy all our email campaigns and are always responsive and on hand to help with any query, big or small! We couldn’t have asked for better support or overall service.”

Mike Langley, Marketing Consultant

Interactive and engaging emails that powered long term customer relationships

“I have been delighted by the dedicated team at RedEye who have supported us each day on whatever we needed, whether that is design support, campaign creation or ideas on how we can drive up engagement and conversions – ensuring that we are always getting the most of the platform and our campaigns.”

Alex van Steeden, Senior eCRM & Insight Manager, Papa John's

Predictive Frequency Management increases engagement by 17%

“With the support of RedEye’s account management team and their frequency optimisation strategies, email has gone from a supporting channel to one of the main drivers of our revenue.”

Charlotte Freddi, CRM Marketing Manager, Gtech
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Start driving more intelligent marketing automation today

Request a call and one of our friendly experts will be in touch to find out a little more about your business and its challenges. We’ll show you how RedEye can help you achieve your marketing goals.


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