Customer Intelligence

Reporting made for marketers, not data analysts

Uncover unique insights and build new opportunities with our generative AI powered reporting suite. Using natural search language (NLQ) anyone can create complex customer analysis through a simple search prompt.

Take action on key metrics

Understand the value of your customers

Track and analyse segments to gain greater insight into their value, engagement, current and future buying behaviour.

Create stunning visualisations in seconds

Our AI will recommend the best visualisation for the dataset you select. Each chart is customisable and easy to expand.

Track growth over time

Learn, adapt and improve your campaign performance

Instantly see the metrics that matter to your campaigns success and take action to improve performance.

Use natural search language to ask the questions that matter most

Powered by Generative AI, querying our customer intelligence suite is as simple as asking a question. Type in ‘What are our top performing campaigns from this quarter?’ and the results will be delivered.


Easily compare time periods with simple search terms such as ‘this month vs last month’ or ‘one week ago vs two weeks ago’.

AI-driven insights into trends and anomalies

Our customer intelligence reporting suite uses AI insight detection algorithms to help you identify trends. It will uncover anomalies and identify unusual patterns for you.


Set up reporting threshold notifications to any member of your team and you’ll get the latest insights to your inbox as they happen.

Collaborate and share insights, trends and KPIs like never before

Every answer from each search performed is saved for all users to use. The more searches performed, the smarter the AI gets!


It will make recommendations to complete new search queries based on the popularity of previous searches by all users.


Answers can be pinned onto Liveboards and scheduled via email to send out any day, or at any time.

Take the guesswork out of building charts

AI will recommend the best visualisation for your data to give you a headstart. From here you can then pick from a host of chart types.


Use chart settings to group axis, add labels, and get your data story just the way you want it.


Go from high-level overviews to granular insights from any chart by drawing a zoom rectangle around the visualisation. From here you can examine the underlying data powering this sector of the chart.

What our clients say

Perfume bottle with pink roses

Email revenue up by 72% compared against previous automation provider

“Since moving over to RedEye they have exceeded our expectations with the level of strategic support and ideas they have provided to help grow Fragrance Direct, in comparison to our previous supplier. All of which has helped us see an impressive increase in performance with email revenue up by 72% when compared to what we achieved with our previous supplier.”

Danielle Hardie, Marketing Executive, Fragrance Direct

Predicting churn to makeover allbeauty’s customer retention strategy

“Since applying the predictive churn model onto our customer database, we have been overwhelmed with the success in not only dramatically reducing customer churn but also increasing sales from those who would have previously lapsed by 414.6%.”

CRM Manager, allbeauty

Travis Perkins used AI and predictive analytics to reduce customer churn by 54%

“We worked with RedEye to implement their Predictive Modeller to help us identify our customers who were most likely to leave. The Churn Model gave us the opportunity to act before it was too late. We saw an 8.8% increase in retention.”

Vicki Nolan, Senior Digital Marketing Manager, Travis Perkins

Explore more capabilities designed to grow revenue and strengthen customer loyalty

Marketing Automation

Fully integrated multi-channel marketing automation

Our intuitive journey builder allows you to easily create automated campaigns. Harness the power of cross-channel communications all from one screen.


Enthusiastic marketing automation specialists

Advice and support from dedicated customer success teams helping you reach your goals and produce great customer experiences.

Single Customer View

Create your unique single customer view

Combine, consolidate and connect all your customer data from transactional to behavioural and deliver data-driven personalisation.

Start driving more intelligent marketing automation today

Request a call and one of our friendly experts will be in touch to find out a little more about your business and its challenges. We’ll show you how RedEye can help you achieve your marketing goals.

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