By knowing what your customers are likely to do next, you have a unique opportunity to influence that decision. Each one of our models is designed to tackle the core challenges you face at key stages of the customer lifecycle.
Predict the future behaviour of individual customers at each stage of the lifecycle and influence their next likely action.
Maximise the full potential of your customer database by knowing who will become your most valued customers by spending more.
Retain your customers at scale, maximising revenue that would otherwise be lost by identifying customers who may lapse.
Know which prospects are likely to make their first purchase and grow your customer base with our Prospect conversion model.
Achieve more repeat purchases by predicting which customers will purchase from you again with our First to second purchase model.
Act before your customers opt out and you lose the value of that customer forever with our Predicted unsubscribe model.
Re-engage customers with key campaigns and incentives before they turn to a competitor with our Predicted churn model.
Increase loyalty by uncovering who will become your next most valuable customer with our Likelihood to become a VIP model.
Learn the optimum frequency of campaigns for your customers to avoid over mailing with our Frequency Optimisation model.
Predict which customers will carry the highest spending potential over time with our Predicted lifetime value model.
Accurately predict when a customer needs to re-order a product they’ve previously ordered with our Predictive replenishment model.
Watch this video of Travis Perkins as they talk through their Predictive Analytics journey and the results they have achieved so far.
With RedEye’s powerful predictive analytics capability, you no longer have to react to an event. Instead, our Predictive Models give your customers exactly what they need, at the exact right time.
“Whilst we leverage historic data to proactively plan for the future and provide relevancy to our customers, we have also learned the importance of being flexible and applying more real-time data to adapt our strategy to grow and secure the future value of our customer database.”
“From the outset it was obvious RedEye were the right fit for us, it was clear they had the levels of expertise we required and they could provide the perfect amount of account management support, meaning we knew they were always there when we needed them.”
“Since applying the predictive churn model onto our customer database, we have been overwhelmed with the success in not only dramatically reducing customer churn but also increasing sales from those who would have previously lapsed by 414.6%.”
Combine, consolidate and connect all your customer data from transactional to behavioural and deliver data-driven personalisation.
Reduce your time, tech stack and license fees by moving to a platform that can offer you all the channels you need.
Using natural search language (NLQ) anyone can create complex customer analysis and dashboards through a simple search prompt.
One of our friendly experts will be in touch to find out a little more about your challenges and give you a tour of our platform, highlighting exactly how our tech can solve your problems and help you reach your marketing objectives.