RedEye is different, tech alone has never been our way. We place just as much emphasis on people as we do the tech. Enthusiastic people, industry specialists and building strong relationships is the core of our operations.
People either homeworking or from our office in South Cheshire.
Dedicated Account Management and Client Services team members.
In-house Technical and Development team members working in the latest technologies.
Our Onboarding and Integrations team have years of experience across all industries and will create a smooth and efficient transfer process with no downtime. There’s no data integration challenge they cannot overcome!
From day one, our Deliverability team will work with you to create an IP warm up plan by transferring your most active customers first with sole objective of keeping you out of the spam folder.
Whatever the size of your business, every client has an Account Management team who they liaise with daily, fostering strong relationships and working closely together on customer centric goals. We don’t use faceless ticketing systems, we rely on that friendly voice whenever you need us.
For clients needing campaign management, email builds or coding assistance our talented client services team can build and manage your multi-channel campaigns.
Our strategic team can help create a unique marketing automation strategy, optimising the customer journey and implementing lifecycle campaigns set to reach your KPIs.
Our insights team, alongside the platform’s AI and machine learning algorithms, will delve in your customers behaviours to uncover opportunities you never knew existed.
Utilising long standing relationships with all major ISPs, Validity (Return Path) and Litmus, this team pro-actively maintains your domain and IP reputation all year.
Our In-house designers are on hand to design your own branded custom microsites or unique email templates using the latest interactive and dynamic content.
Whether payment solutions, data warehouses, loyalty programmes or agencies via our partnerships we can put you in touch with the the right people you need for success.
“Since moving over to RedEye they have exceeded our expectations with the level of strategic support and ideas they have provided to help grow Fragrance Direct, in comparison to our previous supplier. Let alone their help in enabling us to get the most out of the RedEye platform, but the account management team have been a pleasure to work with from a smooth onboarding, to the day-to-day.”
“I have been delighted by the dedicated team at RedEye who have supported us each day on whatever we needed, whether that is design support, campaign creation or ideas on how we can drive up engagement and conversions – ensuring that we are always getting the most of the platform and our campaigns.”
“With the support of RedEye’s account management team and their frequency optimisation strategies, email has gone from a supporting channel to one of the main drivers of our revenue.”
Combine, consolidate and connect all your customer data from transactional to behavioural and deliver data-driven personalisation.
Understand, query and action newly uncovered trends and drive your customers through each stage of the lifecycle for maximum returns.
Our intuitive journey builder allows you to easily create automated campaigns. Harness the power of cross-channel communications all from one screen.
Request a call and one of our friendly experts will be in touch to find out a little more about your business and its challenges. We’ll show you how RedEye can help you achieve your marketing goals.