RedEye is delighted to announce that Fragrance Direct have become our latest customer, who will start using advanced email marketing techniques
Fragrance Direct, founded in 1993, is a leading UK beauty retailer, stocking over 14,000 products across 600 big-name brands, designer labels and high street favourites.
The Fragrance Direct team were in need of a robust and comprehensive single customer view as the foundation for performing advanced campaign activities.
xx xxx, xxx at Fragrance Direct, explained “We are excited to be working with RedEye. They demonstrated the importance of personalised customer experiences that are delivered by a single customer view.
The powerful reporting the platform provides will also be invaluable for our team to gain further insights into our customer data. Working closely with people is also important to us.
And that’s why working with our own dedicated client success team who are specialists in both marketing automation and the beauty industry is a huge bonus.”
Andy Stockwell, Chief Commercial Officer at RedEye, said “We’re thrilled to welcome Fragrance Direct as our customer. With many years’ experience in the health and beauty sector, RedEye has the expertise and knowledge both in the platform and our client success team to optimise their marketing automation.
Hyper personalisation, replenishment and back in stock are essential campaigns for this dynamic and fast paced sector. Our predictive analytics and AI lifecycle modelling will be an excellent fit for Fragrance Direct in the near future to aid their customer growth and loyalty potential.”