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Combine and connect all your customer data into a unified single customer view. Integrate a variety of third-party database sources and enrich further by including layers of behavioural and engagement data.

 

Providing you the most accurate profile of your customers to drive targeted communications, with precise personalisation.

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Predict and influence what your customers will do next via our Intelligence Suite. Continually learning from your customers behaviours, visual reporting will provide total visibility from campaign insights, throughout the whole customer lifecycle, as well as customised metrics that matter to you.

 

Easily create powerful and dynamic segments from these insights enabling you to execute targeting that better reflects your customers behaviours, or stage in the lifecycle.

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Cross Channel Workflow Builder

Effortlessly personalise your customer’s multi-channel experiences

Immediately action customer insights into multi-channel campaigns that attract, engage and convert.

 

Our intuitive journey builder allows you to easily build automated customer lifecycle campaigns that are highly relevant and personalised, across any channel.

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RedEye is recognised by G2 as a leader, High Performer and Easiest To Do Business With.

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What our clients say

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Email revenue up by 72% compared against previous automation provider

“Since moving over to RedEye they have exceeded our expectations with the level of strategic support and ideas they have provided to help grow Fragrance Direct, in comparison to our previous supplier. All of which has helped us see an impressive increase in performance with email revenue up by 72% when compared to what we achieved with our previous supplier.”

Danielle Hardie, Marketing Executive, Fragrance Direct
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Quick pace needed for Sky's Abandoned Basket programmes

“I really enjoy working with RedEye on Sky’s Abandoned Basket programme. RedEye strive to push the programme forward, always coming up with new initiatives to try. They are also very accommodating to Sky’s quick pace which is essential. I hope we work together for many more years to come.”

Victoria O'Brien, Digital Product Owner Manager

40% increase in email revenue through data-driven marketing automation

“The exponential growth of Travelodge’s CRM programme in the past couple of years has been credited to the sophisticated technology of RedEye’s Contour platform coupled with the skill, creativity and experience of their team.”

Stuart Dessler, Senior eCRM Manager, Travelodge
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Automated data-driven personalisation, at every stage of the customer lifecycle

“The flexibility and versatility of the RedEye approach has meant that we’ve been able to join our own cloud-based customer data solutions directly into the platform – this is now powering personalisation in every email that we send.”

Matthew Grisman, Head of Customer Retention, MandM Direct
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Interactive and engaging emails that powered long term customer relationships

“I have been very impressed with how simple and intuitive the RedEye platform has been to use. With a small and nimble team, it was important for us to have a flexible and versatile platform that we could rely on to help us to deploy the scale and sophistication of personalised lifecycle campaigns that you might expect from a much larger team.”

Alex van Steeden, Senior eCRM & Insight Manager, Papa John's
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Predicting churn to makeover allbeauty’s customer retention strategy

“Since applying the predictive churn model onto our customer database, we have been overwhelmed with the success in not only dramatically reducing customer churn but also increasing sales from those who would have previously lapsed by 414.6%.”

CRM Manager, allbeauty
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Travis Perkins used AI and predictive analytics to reduce customer churn by 54%

“We worked with RedEye to implement their Predictive Modeller to help us identify our customers who were most likely to leave. The Churn Model gave us the opportunity to act before it was too late. We saw an 8.8% increase in retention.”

Vicki Nolan, Senior Digital Marketing Manager, Travis Perkins
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RedEye "Easiest to do business with" in G2's Spring 2022 reports - RedEye
HomeResourcesRedEye “Easiest to do business with” in G2’s Spring 2022 reports

RedEye “Easiest to do business with” in G2’s Spring 2022 reports

23rd March 2022 - 3 mins

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By Andy Gilhooley

, Product Marketing Manager
G2 Easiest to do business with badge

We are delighted to announce that G2 has awarded RedEye “Easiest to do business with” status within the Marketing Automation category in their Spring 2022 report.

 
G2 is a tech marketplace where users can go to find and review software across multiple categories. The “Easiest to do business with” badge is awarded to the provider who scores the highest in the relationship index rating for ease.
 
We’re delighted to be recognised as a marketing automation provider that goes above and beyond for our customers and platform users.
 
RedEye has always made a strong commitment to customer support through its dedicated account management set-up, client services teams and onboarding project management.
 
This has been reflected in G2’s Spring 2022 reports where RedEye scored a full 10/10 rating for ease of doing business with, in addition to a rating of 9.3/10 for the quality of support our dedicated teams give each client.
 
Upon hearing the latest news Andrew Stockwell, Chief Commercial Officer, commented, “Our ethos and core values are aligned to being a customer-centric business. We set ourselves out differently by ensuring that our tech is matched by the support of experienced people who our clients can quickly get in touch with. We aim to be seen as an extension of our client’s marketing teams.
 
We are proud of being recognised as the easiest marketing automation provider to do business with. Thank you to everyone who has given us a review recognising this enabling us to achieve the award.”
 
G2 Spring 2022 badges
The “Easiest to do business with” badge forms part of a collection of new badges awarded to RedEye from G2 for Spring 2022 – including being a Leader in CDP, High Performer in United Kingdom, Europe, Mid-Market and Small Business for Marketing automation.
 
Plus the “Users Love Us” badge – a testament to RedEye’s user experience and dedicated to providing our customers with the highest quality marketing automation offer.
 
G2 authenticates all the reviews it receives and uses technology that screens for companies reviewing their own products. It weighs most recent reviews more heavily to ensure that scores and rankings reflect up-to-date user perceptions about software in its current state.
 

Here’s a selection of customers who love using the RedEye marketing automation platform

 

RedEye reviews sourced by G2
AI|Automation|Blog|Email|Multichannel|Single Customer View|

About the author

Andy Gilhooley
Andy Gilhooley Product Marketing Manager

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