Customer loyalty lessons from a year of lockdowns
Consumers care more about customer experience now than ever before. 80% say experience is equally as important as the product or service.
Get your multi-channel marketing strategy firing on all cylinders with actionable insights from these blog posts, webinars, guidebooks, infographics and more…
Consumers care more about customer experience now than ever before. 80% say experience is equally as important as the product or service.
Retained customers are a huge revenue generator. Brands can save valuable time and resources by focusing their attention on retaining customers.
In this blog we showcase tips and tricks for your re-engagement email campaigns to reduce the number of customers you lose.
COVID-19 has bought about ‘years of digital transformation in just a few months and consumers have moved dramatically toward online channels.
Removing the barriers to writing reviews, targeting verified customers and sending at the right time.
In today’s multi-device and multi-touchpoint customer driven world, multi-channel marketing is an essential part of any marketing strategy.
Here we take a look at how 4 tech trends changed digital marketing in the noughties, and why their respective pros and cons are still relevant today.
We are unequivocally living in the age of customer centricity; an age where no marketing effort is able to override the negative impact of poor customer service.